affiliates, excluding Equitable Gas Company, LLC ("EQT", "we", "us", "our") regarding
the privacy of information supplied by users or collected by us from users of this
web site. Because we want to build the trust and confidence of users of this web
site, we want to disclose our privacy practices.
Since this policy may change over time as we modify or expand our services, we suggest
that you check back from time to time in order to understand how we treat your information.
If you register with us and supply us with your e-mail address, we may notify you
via e-mail when we change this policy.
WHAT PERSONALLY IDENTIFIABLE INFORMATION IS COLLECTED
Our site's various registration forms require users to give us contact information
(such as name, address, e-mail address and social security number). Certain other
information, such as demographic information and responses to market surveys may
be collected by us during the registration process.
In addition, when purchasing
products and services through this web site, we will collect financial information,
such as credit cards. Not all information is required to be provided (required items
will be clearly noted), but if you should choose to withhold any requested information,
you may not be eligible to participate in or receive full benefit from all products
and services on the web site.
We also use your Internet Protocol ("IP") address to help diagnose problems
with our server, and to administer our web site. Your IP address is also used to
help identify you and to gather broad demographic information.
HOW INFORMATION IS USED AND WITH WHOM IT IS SHARED
We use your personally identifiable information to enhance this web site and to personalize
your experience. We use customer contact information from various registration forms
to send the user information about our products and services and promotional material
from some of our partners and affiliates. The customer's contact information is
also used to contact the visitor when necessary and shared or sold with other companies
who may want to contact our visitors. Users may opt-out of receiving future mailings;
see the Opt-Out and Corrections Section below.
We also may run contests on our site in which we ask visitors for contact information
(like their e-mail address), financial information (like their account or credit
card numbers), and demographic information (like their zip code, age, or income
level). We use contact data from our contests to send users information about our
company and promotional material from some of our partners. The customer's contact
information is also used to contact the visitor when necessary and shared or sold
with other companies who may want to contact our visitors. Users may opt-out of
receiving future mailings; see the Opt-Out and Corrections Section below.
Financial information that is collected from our users may be used to check a user's
qualifications for registration and bill the user for products and services. We
will not sell your financial information to third parties. This web site also supplements
the information that you provide with information that is received from third parties.
"Cookies" are an industry standard practice of placing a file or identifying
"marker" on a user's computer for identification and personalization purposes.
you use our site. Our cookies do not have the capability of "stealing"
information from your hard drive. You are not required to accept cookies. However,
certain functionality of this web site may not work properly (if at all) if you
This site contains links to other sites. We are not responsible for the privacy practices
or the contents of such web sites. Third parties may collect information about you
when you view and/or click on their advertising, and we do not control the collection
of this information.
We use certain efforts to secure our web site such as firewalls and encryption using
security certificates. We will periodically review our security policies and implement
changes from time to time. However, we cannot and do not guarantee complete security,
as it does not exist on the Internet.
We are committed to the safety of children and do not intend to collect personally
identifiable information from children under age 18. If you are under age 18, please
ask your parent for permission before sending any information to our site or anyone
else online. Have your parent contact us as indicated below in order to provide
us with prior written consent. We will not intentionally use personal information
from or send marketing communications to children under age 18 without prior parental
OPT-OUT AND CORRECTIONS
Users of our site may elect to not have their personally identifiable information
included with our database that we share and/or sell to third parties and affiliates
and opt-out of receiving communications from us and our partners. If you wish to
change your information, remove your information from our database or no longer
receive future communications from us, please click on Contact
Us; select "Customer Service" as the area of interest and the
topic "Marketing". Please detail opt-out instructions in your message.
LEGALLY REQUIRED DISCLOSURES
We may be required, by applicable law, subpoena, court order or other legal process
to disclose your personally identifiable information, and it is our policy to comply
with any such requirements.
If you have any questions about this privacy statement, the practices of this web
site, or your dealings with this web site, you can contact:
Attn: Legal Department
625 Liberty Avenue, Suite 1700
Pittsburgh, PA 15222
Last Updated 06/08/2010