Responsibility

Public Awareness

ResponsibilityArrow IconPublic Awareness

EQT Emergency Number

Report leaks, odors or damage near EQT sites.
1-833-990-1534
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Call 911 first if anyone's in danger.

Leak Recognition and Response

POSSIBLE SIGNS OF A LEAK | GAS

  • Dead vegetation.
  • Bubbling or hissing sound.
  • Unusual smell.

POSSIBLE SIGNS OF A LEAK | NATURAL GAS LIQUIDS

  • Dead vegatation, water bubbling or blown into air, fire or explosion near pipeline.
  • Bubbling or hissing sound.
  • Unusual smell.

RESPONSE TO A LEAK

  • Leave the leak area immediately.
  • Do not touch, breathe or come in contact with the product.
  • Do not light a match, start an engine, use a telephone, switch on/off light switches or do anything that may cause a spark in the area or vicinity of the leak.
  • From a safe location, immediately call 911 and EQT at 1-833-990-1534 to report exactly what you have seen, heard or smelled and where this incident or event took place.

National Pipeline Mapping System

To view and download transmission pipelines in your county, visit the National Pipeline Mapping System at: https://www.npms.phmsa.dot.gov/. This online platform is used by general public, government officials, emergency officials and pipeline operators for a variety of tasks including emergency response planning, smart growth planning, critical infrastructure protection and environmental protection.

Prevention Measures Undertaken

EQT invests significant time and capital maintaining the quality and integrity of their pipeline systems. We utilize on-ground observers to identify potential dangers. Control center personnel continually monitor the pipeline system and assess changes in pressure and flow. They notify field personnel if there is a possibility of a leak.

Emergency Preparedness

EQT regularly communicates with the proper Emergency and Public officials to ensure that in the event of an emergency the proper steps are taken. If you are an agency that would like more information about this or to get a copy of the company's Emergency Response Plan, please contact us at www.eqt.com or at 1-833-990-1534.

Contact Information

If you have additional questions or comments on public safety or EQT, please visit our website at www.eqt.com. We can also be reached through our 24/7 emergency number at 1-833-990-1534.

Table of contents

How 811 Works

Remember the 811 Process

Use Your Senses

What Not to Do

What to Do

Emergency Responders

How 811 Works

Call the federally mandated 811 system 3 business days before digging begins and provide the following information:

  • Location of project.
  • Type of excavation.
  • Contact information.

Utility companies with facilities in the area of the dig site will be notified and will send a representative to mark the approximate location of the underground utility lines to be avoided.

Remember the 811 Process - Call Before You Dig

  • Notify the One Call system 3 business days before work begins.
  • Wait required amount of time for utility companies to respond.
  • Confirm all affected operators have responded to the request and marked underground utilities.
  • Respect the marks.
  • Dig Carefully around the marks.

Pennsylvania One Call System, Inc.: 811 or 1-800-242-1776

West Virginia 811: 811 or 1-800-245-4848

Ohio 811: 811 or 1-800-362-2764

More information: www.call811.com

If you strike one of our pipelines or facilities, you should stop, immediately contact the EQT Emergency Number at 1-833-990-1534, and if there is a release of gas, call 911.

Use Your Senses to Detect a Pipeline Leak

Sight

  • Flames burning above or coming from the ground.
  • Dead or discolored vegetation in the midst of green vegetation.
  • Dirt blowing from a hole in the ground.
  • A dry patch in a damp field.
  • Water bubbling or blowing into the air at a body of water.

Sound

  • An unusual hissing or roaring sound.

Smell

  • A distinct "rotten egg" odor.
  • Be aware that not all pipelines are odorized, so the familiar smell may not be present.

What NOT to Do When You Suspect a Pipeline Leak

  • DO NOT turn lights on or off, or use your garage door opener.
  • DO NOT use your house or cell phone to make calles from inside, or near, the house, building or immediate vicinity.
  • DO NOT close windows or doors. Leave them open while exiting to allow gas to travel outside the house or building.
  • DO NOT light a match or anything else that could spark.

What to DO When You Suspect a Pipeline Leak

  • DO leave the house, building, or nearby area immediately.
  • DO call the EQT Emergency Number at 1-833-990-1534; and call 911 or your local emergency number.
  • DO wait for EQT to tell you it is safe to return to your house, building or property.

Emergency Responders

  • DO NOT drive into a leak.
  • DO NOT operate pipeline valves, unless directed by EQT.
  • DO eliminate ignition sources.
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